Key info
- 30 Days to Initiate Returns
- Refunds Processed Within 7 Business Days
- Restocking fee 25%
- Free Return Shipping
This return policy is valid for the countries: Contiguous USA
How to Return the Item(s)
- Contact Us: Email us on support@fitnationsupplies.com with your order number.
- Receive Instructions: We will send you detailed return instructions.
Refund Process
After receiving and inspecting your returned item(s), we will notify you by email. Refunds will be processed within 7 days to your original payment method.
Condition for Returns
We require that the items you wish to return meet certain conditions:
- Item(s) must be returned in New condition.
- Must include all original packaging and accessories.
- No visible signs of wear or use are allowed.
Damaged or Incorrect Item(s)
There are rare cases that your items may suffer some damage (during transit or being defective) or that by human error, you receive something different than what you have ordered. Please follow the steps below to resolve the situation:
- Damaged on Arrival: Note the damage at delivery and send photos to support@fitnationsupplies.com on the day of delivery. We will cover the cost of return shipping and replacement.
- Incorrect Item(s): Email us with your order number. We will arrange return shipping and send the correct item(s) at no extra cost.
Order Cancellations
If you want to cancel your order, contact us immediately on support@fitnationsupplies.com. We generally allow cancellations for all orders before they are dispatched, which usually takes 1-2 days.
Contact
- Phone number: +1 (562) 548-5658
- Email: support@fitnationsupplies.com
Business address:
Fit Nation Supplies by NU FIT NATION, INC.
30 N Gould St Ste R, Sheridan, Wyoming 82801
EIN: 99-3226219
D-U-N-S number: 124141622
